ITech Solutions
Payment, Terms, and Release of Liability
CLIENT agrees to the following terms for service rendered by ITech Solutions.
Payment Terms:
Client will agree to pay the amount on the invoice with either cash or check within 2 business days maximum unless an agreement is made otherwise. Not paying on time can result in penalty charges. Checks that do not clear will result in a penalty fee.
Release of Liability:
CLIENT AGREES TO RELEASE AND HOLD HARMLESS ITECH SOLUTIONS FROM ANY AND ALL LIABILITY ASSOCIATED WITH THE PERFORMANCE OF SERVICE OR THE PROVISION OF PARTS, AND ACKNOWLEDGES ALSO THAT OFFERS NO EXPLICIT OR IMPLIED WARRANTY OR GUARANTEE ON SERVICES PERFORMED BEYOND 30 DAYS OF SERVICE DATE. THE 30 DAY GUARANTEE ON SERVICES PERFORMED WILL ONLY BE COVERED ON THE SERVICES PEROFMED AND NOT ON ANY ADDITIONAL PROBLEMS THAT MAY OCCUR WITHIN THE 30 DAYS. PARTS PROVIDED WILL ONLY BE COVERED UNDER THE MANUFACTURER’S WARRANTY BY THE MANUFACTURER, FURTHER:
1. CLIENT acknowledges that due to the nature of the service being performed, there is potential risk of damage or loss including, but not limited to, damage to Client’s home office, computer hardware, cabling, hubs, routers, switches, peripherals, accessories, and furniture, as well as potential risk of damage, corruption, or loss of computer software, applications, data, and data storage media.
2. CLIENT agrees to release and hold harmless ITech Solutions from all liability for damage or loss as well as any incidental or consequential material or financial damage or loss that may result from the actions of ITech Solutions, its agents or BTCs.
3. CLIENT grants ITech Solutions, its agents and BTCs access and permission to physically disassemble any and all computer systems, components, networks, cabling, hubs, routers, switches, peripherals, and accessories.
4. CLIENT grants ITech Solutions, and its agents and BTCs access security rights, and permission to open, view, and modify, edit, delete, or otherwise manipulate CLIENTs computer software, applications, data, and data storage media including, but not limited to the computer Operating System, word processing, spreadsheets, databases, workflow, graphics, audio, video, system drivers and libraries, and any other type of software or data that may be contained on CLIENTs computer system or network.
5. CLIENT grants ITech Solutions, its agents and BTCs, permission to physically access CLIENTs home or office property where CLIENTs computer system and/or network reside.
6. CLIENT grants ITech Solutions, its agents and BTCs, permission to perform modification to CLIENTs home or office property for the purpose of installing or troubleshooting computer and/or networking hardware, cabling, hubs, routers, switches or peripherals. Modification may include such practices as drilling through or disassembling furniture, walls, floors, carpet, or trim, laying and removing cabling and devices including affixing cabling and devices to furniture, walls, floors, or trim, using nails, screws, staples, hangers, or plastic ties.
7. CLIENT grants ITech Solutions, its agents and BTCs, permission to download and/or install software on CLIENTs computer and/or network, including but not limited to, virus scanners, diagnosis and repair utilities, drivers, libraries, and software requested to be installed by CLIENT.
8. CLIENT grants ITech Solutions, its agents and BTCs, permission to install hardware in CLIENTs computer and/or network, including but not limited to, memory chips, processor chips, cooling fans, batteries, hard drives, tape drives, storage devices, modem and communication devices, audio and video cards, network interface cards, hubs, routers, switches, printers, scanners, cables, and other hardware requested to be installed by the CLIENT.
9. ITech Solutions strongly advises that CLIENT safeguard critical data by backing up said data prior to any services performed by ITech Solutions. Unless specifically requested and provided as a paid service by ITech Solutions CLIENT is responsible for any backup, archiving, or protective storage as well as restoration if required, of CLIENTs data. This document constitutes the entire agreement between CLIENT and ITech Solutions. No other agreement whether verbal or written shall be in effect except if agreed to and authorized in writing.
iTech Solutions legal tax id name is Neighborhood Geeks LLC. Neighborhood Geeks LLC is DBA iTech Solutions in order to provide servicecs to small and medium businesses.
If you do not understand something or would like more information please call us at 703.628.0001 or email us at info@itech411.com